Thursday, 7 January 2010

TiffinBites review - Canary Wharf Jubilee Place Indian food, decent food priced a tad too high

Address: 22-23 Jubilee Place, London E14 5NY
Tel: 020 7719 0333
Nearest Tube station: Canary Wharf

Ratings (out of 5 *)
Price: below £15 pp
Service charge: 12.5%
Taste: ***
Service: **
Ambience: **
Suitable for: fans of Masala Zone or Waitrose Curry Rice

I received an email from HP asking whether I had plans for lunch. Having grown a bit tired with Nando's, I suggested TiffinBites instead knowing that she would be fine with it. TiffinBites, which sat right opposite Nando's at Canary Wharf's Jubilee Place, served Indian cuisine accompanied with loud pop music.

There was always that stark difference between the trio (Wagamama, Nando's and TiffinBites) at Jubilee Place. I couldn't help but notice that the queue outside TiffinBites would always be considerably shorter than the other two. Even then, TiffinBites' sitting area was always almost filled.

There wasn't any queue when we were there for lunch. As we were marched into the restaurant and I could feel the Nando's queuers' sullen looks boring down on my back. Long wooden tables seemed to be in the rage now and TiffinBites' main sitting area was filled with that though it provided some two and four seaters as well.

Lamb Rogan Josh - tender chunks of lamb, could be spicier though

TiffinBites' menu was quite varied and there was a chilli indicator beside some of the spicier items (one to three chillies). I ordered Lamb Rogan Josh (£9.95), which had three chillies next to its name. Having grown up eating spices, I loved having the occasional chilli hot meal.

True to its name, TiffinBites presented its tiffin meals, which included Lamb Rogan Josh, in small metallic containers arranged in a larger plate. It reminded me of a more sterile Gufaa. The lamb was tender and gravy was creamy. That with the mandatory vegetable dish went well with rice.

Chicken Tikka Masala - chicken cooked just right

The Chicken Tikka Masala (£8.50) was presented pretty much in the same manner. I guess having them in 'tiffins' made the preparation more modular as well. I must say that the fresh chicken pieces tore easily and were cooked just right. In a way, I was glad that the tikka masala wasn't overpowering and distracted me from the chicken's texture.

The staff, however, had acquired the skill of staring at blank space towards another direction while speaking to the customer. Every smile and thank yous seemed to be directed at thin air, which I thought was quite queer. Other than that, though the meal was decent, I thought that it was a bit overpriced. Considering that there were a number of relatively affordable eating places in the area, TiffinBites would have to work harder to get lunch crowds in.

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The London Foodie said...

Going there for lunch today, thanks for your review. They are now part of TasteLondon which means 50% off the food bill.

Luiz @ The London Foodie

C K said...

So how did you find it? I didn't know that they're part of TasteLondon. Didn't actually use the card when I had it for a month. Oh well...

Chandra said...

After dinner tonight at Tiffin Bites Canary Wharf, I can proudly claim that I have indeed experienced the worst dining and service in London.

I made a reservation with my tastelondon card which allows for a 50% discount on a regular quiet Thursday night. We arrived on time and ordered starting with the Murgh Kali Mirch, Kadai Paneer and Biryani. 10 minutes later the waiter informs us that they were out of Kadai Paneer. Then we order a Chicken Tikka Masala instead. 10 minutes later the waiter comes back again saying they are out of the Biryani. Patient as we were, we order the Nan instead. The Nan arrives in 2 minutes while we are still waiting on the Chicken. Finally dishes arrive which were really nothing to rave about. The Nan was clearly cold , the Chicken Kali Mirch was very dry and the Tikka Masala had more of rice and veggies by the side than the main dish itself.

The icing on the cake was when we got the bill, not only did the manager include all the dishes which we never got, he refuses to add the Taste London discount. By that point, I had lost my patience and appetite. The manager then
argues about how he had no track of my reservation. I point out the reservation
that was in his book. Then he makes up a cock and bull story about how TasteLondon has changed its rules starting Feb 1st for a discount only for a minimum of 4 people...all of this when the waitress who took my reservation has conveniently vanished. All of this drama on a Thursday night when the restaurant and bar are not even busy !!!

RUDE STAFF, TERRIBLE SERVICE and VERY MEDIOCRE FOOD FOR HIGH PRICES. This place should shut down their restaurants and just do take aways. This is just a glorified C-Grade Indian take away,
Needs to relocate to Southall; not be a Canary Wharf establishment....!!!

C K said...

Gosh Chandra, seems like you had it really bad at Tiffinbites. I guess it will have to survive on the spillover traffic from Nandos and Wagamama.


Anonymous said...

Please don't waste your time or money in this restaurant. I've been there twice and on both occasions no one bothered to come and seat us until we asked. The food we ordered came quickly but that was probably down to the fact that the starters tasted like something out of the frozen packs from Sainsbury's that you microwave. The mains were bland and portions were small. To add insult to injury, there is a sneaky service charge and VAT that gets added to your bill so you end up paying an extra £10 for the pleasure!

Anonymous said...

I have no idea what Chandra was going on about - maybe he/she was looking for a discount! Okay so, The food was fantastic. The best authentic curry I have had in a long time. A bit pricey but worth it. The service is great and the waiter we had was very willing (at our request) to go through the entire menu to explain each dish to us. Will recommend to anyone. Happy

Anonymous said...

A little gem of a restaurant in Docklands, the service is quick the food is good, the prices are reasonable. It's not high-end Indian cuisine.. Definitely worth a try, I've been there 6 times thus far, and wouldn’t hesitate going back. Good for lunch, or an informal dinner, but I wouldn't spend my whole evening there